Licenses are valid for one year from the date of purchase. A valid and active license key is required to get automatic upgrades for purchased products, and it’s add-ons.
Updates are for free for one year as an addendum to the purchase. If you have a valid and active license key, and your website supports it, updates will be delivered automatically. If your website does not support automatic upgrades, then updates can be downloaded from your account dashboard.
Support for the purchased product can be obtained unlimited times until the license is valid. If you want to avail of the support after one year, you must renew your license key or purchase a new license.
If you have problems getting the product to work, we will be happy to provide a full refund within seven days of the original purchase. After seven days, no refunds will be given. Before a refund is issued, you must allow us to try and help solve any problem you have by creating a support ticket. NOTE: refunds will not be issued if you just decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to understand what you are purchasing and why adequately.
Your use of the product is at your sole risk. The product is provided on an “AS IS” and “AS AVAILABLE” basis. The product is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. The RatingScanner site its subsidiaries, affiliates, and its licensors do not warrant that a) the product will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the results of using the product will meet your requirements.